Code of Ethics ........................................................................................................................................................
- I will have the integrity to say no to a job when it will do an injustice to the consumer, my profession, or myself.
- I will prepare a heat loss and heat gain calculation in accordance with accepted industry methods and abide by applicable codes when installing a new or an add-on system.
- I will clearly state contract terms and warranties in writing.
- I will fulfill promises for delivery, installation, warranties, and servicing.
- I will abide by established industry standards for safety, quality, and performance.
- I will install and check the operation of all equipment according to manufacturer's recommendations.
- I will install or modify all air distribution systems according to recommended industry standards.
- I will acquaint the customer with system operation, owner maintenance procedures, and steps that should be taken before calling for service.
- I will make every effort to adjust promptly any cause of dissatisfaction.
- I am committed to take advantage of new service techniques and changes made available by manufacturers, the IGA, or others.
- I will conduct myself in a professional manner at all times with customers and among my peers.
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